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ReBuilder FAQ

Frequently Asked Questions about ReBuilder

Click on each question to see the respective answer:

ReBuilder has been on the market since 1988 and during this time it has had a 94% rate of success in the cases it has been used this means that through its personal use and during clinical studies almost 500.000 patients have seen a notorious improvement in their symptoms.

Lots of drugs can mask neuropathic pain numbing the nerve, which is always seen as something that might help the patient. However, by numbing the nerves, these drugs also inhibit their sensitivity handicapping their sensorial perceptions, affecting the patient’s balance, the way he or she walks and even the cognitive function while causing other side effects.

Most of these annoying symptoms disappear during treatment with ReBuilder until they are completely eliminated. With continuous use, the patient’s post treatment lifestyle improves drastically. After about 6 to 8 weeks of treatment, twice a day, 30 minutes per session, most of the patients get to reduce the use of the device to only 2 to 3 times per week without any side effects unlike drugs.

Not at all!!!

Rebuilder’s signal feels like a nice pulsating tingle, which can be described as an internal massage by some of our clients, really nice and comfortable.

Yes, ReBuilder therapy works no matter what the origin of the neuropathy may be whether it is peripheral, diabetic or any other sort of neuropathy or pain caused by neural damage.

When the light up indicator located on the ReBuilder lights up, this means that the device is working and generating a pulse.

To test the electrode cables, hold an electrode on each hand (you can ask someone with a healthy nervous system to do it for you) and manually increase Rebuilder’s intensity until you feel a pulsating sensation. You can wet the garments you are using if you deem it necessary to increase conductivity.

If you are wondering if ReBuilder has reduced your symptoms, this depends on each particular case. Usually during a 30-minute session the pain will disappear completely and you will experience aa considerable pain reduction during the next 2 – 4 hours. Your symptoms and pain will diminish gradually with each treatment.

Peripheral nerves need time to restore and regenerate and the brain will have to reconnect and learn how to decode the new signals that it receives from the now healthy nerves.

If you are taking any drug for neuropathic pain, results may take longer to appear unless you are able to reduce your drug consumption with your doctor’s aid. This happens because painkillers act blocking nerve signals and, unfortunately worsen your neuropathic condition as time goes by.

Yes, ReBuilder will alleviate chronic pain and burning sensation, and it will reduce inflammation associated with reflect sympathetic dystrophy and complex regional painful syndrome.

Yes, ReBuilder can be used on shoulders, knees, elbows, fingers and even the back with certain accessories.

You should use the ReBuilder twice a day for 30 minutes each time during the first 3 weeks, after this period of time you will notice a great difference in your symptoms and you will experience little to none neuropathic pain.

Our bodies are different just as our neuropathic conditions, some people experiment burning and tingling sensations on arms and legs due to their neuropathic condition while others experience numbing and loss of balance, so we can say that the frequency adjustment for each ReBuilder Treatment will be different on each individual.

We recommend you follow the instructions contained in the booklet that comes along with the device and set the frequency according to what feels comfortable for you.

Do not use ReBuilder without consulting with your doctor if you have any of the following conditions:

  • A peacemaker or a defibrillator to treat your heart condition.
  • Pregnancy.

Do not use ReBuilder near the neck area, the area surrounding the heart over the genital area.

ReBuilder treatment sessions can be adjusted to your convenience. The waiting time between each session should be at least 5 hours and it is recommended to be used once during the morning and once during the afternoon after 6pm.

You can experience muscle pain and tiredness if you use the device with a high intensity and for long periods of time. in this case you should stop using the device for a few days and wait until your muscles recover. When you restart your treatment you should start with a low frequency and increase it little by little until you reach the higher frequencies.

We recommend 2 ReBuilder treatment sessions each day: one 30-minute session during the morning and another 30-minute session at night. There should be at least a 5-hour gap between each treatment session.

We recommend you continue your ReBuilder treatment sessions this way for at least 3 weeks, after which you will notice a strong reduction on your symptoms and neuropathic pain, if it hasn’t subsided already.

After three weeks you will be able to customize your treatment sessions according to your needs, it is possible that you wish to continue with two 30 minute sessions per day or maybe you wish to diminish your sessions to just one per day or one every two days which will depend on you and your experience and how long it takes your nerves to strengthen. Each body and neuropathic condition is different and you will be able to tell if you wish to continue with the treatment after 3 weeks or not.

Yes, you can use ReBuilder for shorter periods of time, however, in our experience, having 2 30-minute sessions per day for at least three weeks have produced better and optimal results.

There are 2 ways of approaching the treatment of a patient with a diabetic foot ulcer or an open wound:

  1. Place an adhesive electrode over the wound if possible so the signal can go through the wound.
  2. Using a conductive sock, just cut out the area of the garment that would touch the wound.

The main challenge consists in avoiding contact with the open wound with the purpose of limiting the possibility of infection.

If the patient uses “Restore” during its treatment in the morning at its house or office during the day, he/she will have more energy and will be in a better mental estate which can also contribute to its comfort. Niacin contained in Restore can produce vasodilation on the skin which would also help curing the wound. You can buy a soft cushion or cut a normal sponge in the shape of a circle with a hole in the middle which can be place around the wound so patients can avoid direct pressure over it. Finally, you may consider treating the wound directly with hydrogen peroxide as a disinfectant.

Electricity exists as two different poles, a positive pole and a negative pole. Just as a car battery has 2 terminals and all the electrical wiring in your house requires two terminals, any electrical stimulation equipment needs 2 opposite poles to allow the electron flow and wave forms to go from one pole to the other. If you connect one single electrode or just one conductive garment, then nothing will happen since you have not completed the circuit. It is just a physics fact.

ReBuilder is a unique kind of TENS device. It is designed specifically to treat chronic untreatable pain on both hands and feet, which are symptoms commonly associated to diseases such as peripheral neuropathy and other neurological disorders. Two connections are necessary doe ReBuilder to complete the circuit between the extremities and for this reason such extremities should be treated at the same time on two separate areas with identical conductive garments.

Although the garments are similar on the outside, there is a right sock and a left sock, a right glove and a left glove because of the anatomical differences between extremities. We sell the garments in pairs with a garment for each extremity.

Common TENS devices can overcharge our nerves and send natural impulses in extremely high frequencies. All users will receive the same signal without any variation stopping all their regular nerve impulses (both sensory and motor) which can end up in permanent damage.

Common TENS do not make any difference between motor and sensory nerves and overstimulate muscles causing imbalances and falls. For all these reasons, using these sort of devices is not recommended in neuropathy treatment.

On the other hand, ReBuilder devices adjust themselves to the peculiarities of each patient’s ailment, using its microprocessor to calculate the amount of signal it should send and the frequency so it can rehabilitate the nerve and control all the symptoms.

ReBuilder is a complex technology device: it has 3 microprocessors which is a higher computing level tan an iPhone and can perform more functions than a regular pacemaker so if we try and calculate we are paying less for this sort of technology comparing it to similar devices and to this we would have to add manufacturing, quality control, operative personnel, distribution and promotion besides the fees for government licenses and regulations.

We should keep in mind that the device will save you money in drugs, surgeries and lots of other things in which you as a patient will not have to invest since you are using this device so we can say that it basically pays for itself. Besides, the power of having freedom of movement and independence is certainly priceless.

ReBuilder devices have lifetime warranty on manufacturing defects. If something happens to your device, you should write an email to us telling us about the problems you are having with the device and we will help you. In case the problem cannot be fixed through email then you should return the device to the manufacturer and in that case we will help you through this process.

In the case of accessories, they have a 90-day warranty against manufacturing defects. If you receive any faulty accessory, you should reach us by email and we will help you with this matter.

If your device has any problems caused by water damage, falls or any other sort of circumstances that do not pertain to manufacturing defects, you can send it in and have it checked and repaired for a fee. To know more about this service, you should contact us through email and we will proceed to help you.